Last Updated: May, 2026.

Welcome to Electronics Exports Ltd.

These Terms & Conditions govern the use of our website, products, services, wholesale operations, and international export activities. By accessing our website, placing an order, requesting a quotation, creating a trade account, or purchasing products from us, you agree to comply with the terms outlined in this agreement.

Electronics Exports Ltd operates as both a UK electronics retailer and an electronics wholesaler in the UK, supplying consumer technology products to individual customers, corporate buyers, resellers, distributors, and international trade partners.

These Terms & Conditions are designed to provide clarity, transparency, and legal protection for both Electronics Exports Ltd and our customers.

About Electronics Exports Ltd

Electronics Exports Ltd is a UK-based electronics retailer and wholesale technology distributor specialising in:

• Mobile phones
• Laptops and tablets
• Smart watches and wearable technology
• Wireless earbuds and headphones
• Chargers, adapters, and accessories
• Consumer electronics UK
• Smart technology products
• Technology accessories and gadgets

We serve:

B2C Customers

• UK online shoppers
• Students and professionals
• Consumers purchasing personal technology products
• Gadget enthusiasts

B2B Customers

• Retailers
• Resellers
• Corporate procurement teams
• Wholesale technology buyers
• International distributors
• Import and export businesses

Our services may include:

• Retail sales
• Wholesale supply
• International export services
• Trade account support
• Bulk purchasing solutions
• Corporate technology supply

Acceptance of Terms

By using our website or placing an order with Electronics Exports Ltd, you confirm that:

• You are legally capable of entering into a binding agreement
• You are at least 18 years old or have permission from a parent or guardian
• Any information you provide is accurate and complete
• You will comply with all applicable laws and regulations
• You will not misuse our website, systems, or services

If you do not agree with these Terms & Conditions, you should not use our website or purchase products from us.

Website Use

Our website is intended for lawful use only.

You agree not to:

• Use the website for fraudulent activity
• Attempt unauthorised access to systems or accounts
• Introduce viruses, malware, or harmful code
• Misrepresent your identity or business details
• Copy or reproduce website content without permission
• Use automated systems to scrape or extract website data
• Disrupt the functionality or security of the website

We reserve the right to suspend or restrict access if misuse is detected.

Products and Availability

Electronics Exports Ltd aims to ensure all product descriptions, specifications, pricing, and images are accurate.

However:

• Product packaging may vary from images shown online
• Colours and appearance may differ slightly depending on device screens
• Technical specifications may change due to manufacturer updates
• Availability may change without notice
• Certain products may be discontinued or restricted in specific countries

As a UK gadget store and electronics export company, UK, stock levels may vary due to:

• Manufacturer supply chains
• International shipping conditions
• Import/export restrictions
• Market demand fluctuations

We reserve the right to limit quantities or cancel orders where necessary.

Pricing and VAT

All pricing displayed on our website is provided in GBP unless otherwise stated.

Prices may include or exclude VAT depending on the customer type and transaction structure.

For UK Retail Customers

• Prices usually include applicable UK VAT
• VAT breakdowns may be shown at checkout
• Shipping costs are displayed separately where applicable

For Wholesale and Export Customers

• Pricing may be subject to trade agreements or negotiated quotations
• VAT treatment may vary depending on the export destination and the customer registration status
• International buyers may be responsible for local import taxes, customs duties, and clearance charges

Electronics Exports Ltd reserves the right to:

• Correct pricing errors
• Update pricing without notice
• Cancel orders containing incorrect pricing
• Refuse suspicious or fraudulent transactions

Wholesale and Trade Orders

Electronics Exports Ltd supplies products to retailers, resellers, distributors, and business customers.

Wholesale customers may be required to:

• Provide valid business registration details
• Submit VAT registration information where applicable
• Complete trade account verification
• Meet minimum order quantities
• Agree to specific trade pricing structures

Trade pricing, discounts, and supply agreements are confidential and may not be shared publicly.

Wholesale customers are responsible for:

• Ensuring compliance with local resale regulations
• Following import and customs requirements
• Confirming product compatibility for their market
• Managing after-sales obligations to their own customers where agreed

We reserve the right to refuse or terminate wholesale relationships where:

• Fraud is suspected
• Payment obligations are not met
• Business practices create reputational or compliance risks
• Trade terms are breached

International Orders and Export Compliance

As a UK tech exporter and electronics retailer and wholesaler, we supply products internationally.

International buyers acknowledge that:

• Import laws vary by country
• Certain products may be restricted in specific regions
• Customs inspections may delay shipments
• Import duties and taxes are usually payable by the customer
• Local certification requirements may apply
• Warranty coverage may differ internationally

Customers are responsible for ensuring products can legally be imported into their destination country.

Electronics Exports Ltd reserves the right to:

• Decline shipments to restricted regions
• Cancel export orders due to sanctions or compliance concerns
• Request additional identification or trade documentation
• Suspend transactions where fraud or export violations are suspected

We comply with applicable UK export regulations and international trade compliance obligations.

Orders and Contract Formation

When you place an order through our website, you are making an offer to purchase products.

A contract is formed only when:

• Payment has been successfully authorised
• Electronics Exports Ltd has accepted the order
• Confirmation of dispatch has been issued

We reserve the right to:

• Refuse any order
• Cancel suspicious transactions
• Decline bulk purchasing attempts from unauthorised parties
• Request identity verification
• Limit product quantities

Orders may be cancelled if:

• Products become unavailable
• Pricing errors occur
• Fraud prevention systems identify risk
• Payment cannot be verified
• Shipping restrictions apply

If payment has already been processed, refunds will be issued where appropriate.

Payment Terms

We accept payment methods displayed at checkout.

These may include:

• Debit cards
• Credit cards
• Bank transfer
• Approved trade account payments
• Third-party payment gateways

All payments are processed securely.

Electronics Exports Ltd does not store full payment card information on its servers.

For wholesale customers, additional payment terms may apply, including:

• Pro forma invoices
• Bank transfer requirements
• Credit terms subject to approval
• Deposit requirements for bulk orders

Late payments may result in:

• Delayed dispatch
• Suspension of trade accounts
• Cancellation of future orders
• Recovery action, where necessary

Fraud Prevention and Security Checks

To protect customers and business operations, Electronics Exports Ltd may conduct fraud prevention checks.

This may include:

• Identity verification
• Address verification
• Payment screening
• Transaction monitoring
• Trade account validation

We reserve the right to:

• Request additional documentation
• Delay processing pending verification
• Refuse transactions presenting elevated risk

Fraudulent activity may be reported to the relevant authorities.

Shipping and Delivery

Delivery times provided are estimates only.

Although we aim to dispatch products promptly, delays may occur due to:

• Courier disruptions
• Customs inspections
• Weather conditions
• Manufacturer delays
• Public holidays
• International clearance procedures

Customers are responsible for providing accurate delivery information.

Electronics Exports Ltd is not responsible for delays caused by:

• Incorrect addresses
• Failed delivery attempts
• Customs processing
• Local courier issues
• Import restrictions

Risk of loss or damage transfers to the customer upon delivery unless otherwise required by law.

For detailed delivery information, customers should review our Shipping Policy.

Product Authenticity

Electronics Exports Ltd aims to source products responsibly from authorised suppliers, manufacturers, distributors, and approved channels.

We are committed to:

• Supplying genuine products where represented as authentic
• Maintaining supplier due diligence procedures
• Reducing counterfeit risk
• Supporting product traceability where possible

Customers should note:

• Packaging may vary between regions
• Manufacturer specifications may differ by market
• Some products may be internationally sourced, depending on availability

Any concerns regarding product authenticity should be reported promptly.

Warranty Information

Certain products sold by Electronics Exports Ltd may include manufacturer warranties.

Warranty coverage may vary depending on:

• Product type
• Manufacturer terms
• Region of use
• Wholesale or retail transaction type
• International destination

Warranty limitations may apply where:

• Products are damaged through misuse
• Unauthorised repairs are performed
• Products are modified
• Serial numbers are removed
• Damage results from improper installation or handling

For international buyers, warranty service availability may differ by country.

Customers should retain proof of purchase for warranty support.

Returns and Refunds

Our Refund & Return Policy governs returns and refund eligibility.

Retail customers may have statutory rights under the Consumer Rights Act 2015.

However, returns may be restricted where:

• Products are damaged after delivery
• Security seals are removed
• Hygiene-sensitive products are opened
• Software or digital licences are activated
• Products are customised or specially ordered

Wholesale and bulk orders may be subject to separate return terms.

International returns may require:

• Customer-funded shipping
• Customs documentation
• Export clearance procedures

Refund processing times may vary depending on payment providers and banking systems.

Limitation of Liability

To the fullest extent permitted by law, Electronics Exports Ltd shall not be liable for:

• Indirect losses
• Loss of profits
• Loss of business opportunities
• Data loss
• Delayed shipments
• Third-party courier failures
• Customs delays
• Import restrictions
• Product misuse
• Incompatibility with third-party systems

Nothing in these Terms & Conditions excludes liability for:

• Fraud
• Fraudulent misrepresentation
• Death or personal injury caused by negligence
• Rights that cannot legally be excluded under UK law

Business Customer Liability

Business customers acknowledge that:

• Products must be independently assessed for suitability
• Resale compliance obligations remain the buyer’s responsibility
• Import and regulatory approvals are the buyer’s responsibility unless agreed otherwise
• Commercial losses arising from resale activity are not the responsibility of Electronics Exports Ltd

Trade customers should ensure:

• Appropriate insurance coverage
• Compliance with local market regulations
• Product testing was required
• Safe handling and resale practices

Intellectual Property Rights

All content on this website is owned or licensed by Electronics Exports Ltd.

This includes:

• Logos
• Branding
• Product content
• Website design
• Graphics
• Text
• Product descriptions
• Marketing materials

You may not:

• Copy website content without permission
• Reproduce branding
• Republish materials commercially
• Use intellectual property in misleading ways

Unauthorised use may result in legal action.

Account Registration

Customers creating accounts agree to:

• Maintain accurate information
• Protect login credentials
• Notify us of unauthorised access
• Use accounts responsibly

Electronics Exports Ltd reserves the right to suspend accounts where:

• Fraud is suspected
• Terms are breached
• False information is provided
• Payment abuse occurs

Data Protection and Privacy

We process personal data in accordance with:

• UK GDPR
• Data Protection Act 2018
• Applicable privacy regulations

Information regarding data collection and processing is outlined in our Privacy Policy.

By using our website, you consent to relevant data processing activities necessary for:

• Order fulfilment
• Customer support
• Fraud prevention
• Shipping and logistics
• Payment processing
• Trade account management

Third-Party Services

Our website may contain links to third-party services, including:

• Payment gateways
• Courier tracking platforms
• Manufacturer websites
• External support services

Electronics Exports Ltd is not responsible for:

• Third-party website content
• External privacy practices
• Third-party service interruptions
• External platform policies

Customers should review the terms and privacy policies of third-party providers.

Force Majeure

Electronics Exports Ltd shall not be liable for delays or failures resulting from events beyond reasonable control.

This includes:

• Natural disasters
• Strikes
• Pandemic disruptions
• Cyber incidents
• Government restrictions
• Customs delays
• Transport interruptions
• Supplier shortages
• War or civil unrest

Where possible, we will attempt to minimise disruption and keep customers informed.

Changes to These Terms

Electronics Exports Ltd reserves the right to update these Terms & Conditions at any time.

Updates may occur due to:

• Legal changes
• Operational updates
• Product changes
• Regulatory developments
• Security improvements
• International trade requirements

Updated versions will be published on this page.

Continued use of the website after updates indicates acceptance of revised terms.

Governing Law

The laws of England and Wales govern these Terms & Conditions.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of England and Wales unless otherwise required by applicable consumer protection laws.

International customers acknowledge that UK law may govern transactions unless local mandatory protections apply.

Contact Information

If you have any questions regarding these Terms & Conditions, please get in touch with Electronics Exports Ltd.

Contact Details

Email: info@electronics-exports.com 

Phone: 02085943900 

Business Address: Unit 6 Pacific Wharf, Hertford Road, Barking, Essex, IG11 8BL.

Our team is available to assist both retail customers and wholesale trade partners with:

• Order support
• Trade enquiries
• Export questions
• Warranty assistance
• Account support
• Compliance concerns
• Shipping queries
• Returns and refunds

Electronics Exports Ltd is committed to maintaining a professional, transparent, and trustworthy service for customers across the United Kingdom and international markets.